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Expertise · Website maintenance
Peace of mind
is built too
An update, a backup, a form to check: technical support takes care of your website while you take care of your business.
An evolving environment
What changes even when you change nothing
A website relies on evolving components: content management software, plugins, hosting and connected services. Updates may fix problems, change behaviour or require adaptation. Support identifies these changes and addresses them in context.
Maintenance is more than clicking a button. Before acting, you need to know what is installed, which features matter and how to restore the previous state if necessary. We organize this work around your website’s condition and the agreed scope.
Updates and backups
Support focused on the right points
Updates and their effects
WordPress core, themes and plugins must be considered together. We prepare changes and check relevant features according to the agreed support. A visually subtle change can affect a form, payment or restricted area.
Backups and the ability to restore
A backup is useful only when its contents and recovery conditions are known. We clarify what to keep, the planned arrangements and restoration needs. Frequency and retention periods are defined according to your business.
Journeys to monitor
Keep an eye on the experience
A broken link, a slowing page or a failed form may go unnoticed by content managers. We identify what to monitor within the support agreement. Checks should focus on what matters to your business and visitors.
Performance may also change as images get heavier, plugins are added or content grows. When deterioration appears, the cause needs investigating before proposing a fix. Hosting and external services may also be involved.
The support framework
Know what is covered
A framework defined together
Updates, fixes, content changes and new features do not necessarily share the same scope. We clarify included interventions, required access and how to make requests. You get a clearer understanding of support and any additional work.
An existing website to assess
If someone else built your website, we first examine its structure and components. Some issues need understanding or organizing before maintenance can begin. This assessment helps define realistic support suited to the existing site.
Changes to anticipate
Maintenance also prepares future decisions
Regular support helps distinguish a one-off incident from a deeper limitation. It becomes easier to choose between an adjustment, an improvement and a redesign. We can help examine these options based on observed difficulties and new needs.
Support for your website
Would you rather know who to contact?
Show us your website and the problems you face, or the support you want to arrange. We will identify useful checks and the conditions for suitable support.