Privacy policy and data protection

Purpose of this privacy policy

This policy informs users of arkhame.com about the collection, use, retention and disclosure of personal information provided when using the website.

It applies to the entire website and the products and services offered.

Applicable laws

This policy is established in accordance with applicable personal information protection laws, including Quebec’s Law 25.

Consent

By using this website, you consent to the terms of this privacy policy and to the collection, use and retention of information in accordance with it.

If you do not accept this policy, please do not use the website.

Collection and use of information

When using the website, you may be asked for personal information, including your name, email address, mailing address or phone number.

This information may be used to contact or identify you, personalize your experience, improve customer service, process requests or improve the website.

Log data

As with most websites, certain technical data may be collected automatically during your visit, including your IP address, browser type, pages viewed, visit date and time, viewing duration and usage statistics.

Communications

Personal information may be used to send communications, newsletters, marketing materials or information that may interest you.

You can unsubscribe by following the instructions in the emails you receive.

Disclosure to third parties

Personal information is not sold, exchanged or transferred to third parties without consent, except where necessary to provide a requested product or service.

Trusted third parties may assist with website or business operations if they agree to protect the confidentiality of the information.

Business transactions

In a merger, acquisition or asset sale involving Arkhame, personal information may be transferred. Users will be informed in advance of any applicable transfer.

Disclosure required by law

Arkhame may disclose personal information where required by law, in response to a legitimate request from competent authorities or where necessary to preserve website security and integrity.

Retention period

Personal information is retained only as long as necessary for the purposes for which it was collected, unless the law requires otherwise.

Security measures

Appropriate security measures are implemented to protect personal information transmitted or processed through the website.

However, no method of internet transmission or electronic storage can be guaranteed completely secure.

Links to other websites

The website may link to third-party websites. Arkhame does not control them and is not responsible for their content, privacy policies or practices.

Protection of minors

The website is not directed at minors and does not intentionally collect personal information from children under 14.

If we become aware of such information, it will be deleted as soon as possible.

Your rights

You may request access to, correction, modification or deletion of personal information we hold about you, to the extent provided by law.

You may also modify or withdraw consent, subject to reasonable notice and applicable obligations.

Changing or deleting data

For requests about your personal information, contact the person responsible for privacy protection at: arkhame@arkhame.com.

Online policy only

This policy covers only information collected through the website and does not apply to information collected offline.

Policy changes

Arkhame reserves the right to amend this privacy policy as needed. Changes will be published on the website.

Cookie policy

The website may use cookies to collect certain information and improve the user experience.

You can set your browser to refuse cookies or alert you when they are sent. Some website features may then be limited.

Do Not Track

Some browsers offer a Do Not Track setting to tell visited websites that you do not want certain information collected.

Tools such as Google Analytics or advertising services may use cookies to optimize the display of certain advertisements.

Contact

For questions about this privacy policy, contact us at: arkhame@arkhame.com.

Montreal, Quebec, Canada.